BENEFICIARIES

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Contact Us


For claims:
PGBA, LLC

PO Box 870140

Surfside Beach, SC  29587-9740
1-877-TRICARE (1-877-874-2273)
Hours of operation are Monday- Friday

7:00 a.m. to 7:00 p.m. EST

For faxgate numbers:


Authorization/Referrals Fax   

888-299-4181

Authorization Appeals Fax

888-881-3622

For TRICARE Retail Pharmacy (TRRx):

1-866-DOD-TRRX (1-866-363-8779)

Express Scripts, Inc (ESI) 

 Clinical QM (Grievances) Fax 

888-317-6155

Routine Correspondence Fax  

888-432-7077

For Web (registration/passwords etc):

1-877-698-7422

For correspondence:
PGBA, LLC
PO Box 870141

Surfside Beach, SC  29587-9741

Enrollment w/ credit card fax

888-244-4181

Enrollment without payment fax

888-244-4181
  • If you need help with any problems using your computer on this Web site,  contact technical help.
  • For a quick response to questions about claims and benefits, please use the AskUs feature in myTRICARE Secure to send a private, secure e-mail to a customer service representative. Please note: you must be a registered member of myTRICARE.com.
  • If you live in the West Region, please go to www.triwest.com. For TRICARE for Life, go to www.tricare4u.com.

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