BENEFICIARIES

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Welcome North Beneficiaries


NEW! Health Net and PGBA are proud to announce that once again our call center operations have been certified as a Center of Excellence by BenchmarkPortal. Read about it here.

 

NEW! Applied Behavior Analysis (ABA): Learn the latest changes in TRICARE coverage for ABA Services.

 

Billing Issue Resolved: On June 2, Health Net discovered a billing issue, which resulted in additional debits from some of our beneficiary’s accounts. Credits have been processed for the charges in error and refunds will be issued for any related service charges. Health Net has installed safeguards in place to prevent this type of occurrence from happening again. We sincerely apologize for the inconvenience this may have created.

 

Point-of-Service: To avoid higher out-of-pocket costs, make sure your specialist or surgeon has a valid referral on file before you go to a hospital.

 

Honor Flight Network: Watch a snapshot of a previously sponsored Honor Flight!

 

Active Duty Service Members: Effective December 31, 2013, Active Duty Service members must obtain a waiver from DHA (Defense Health Agency) for any non-covered TRICARE service prior to receiving the service. An approved  waiver is required for TRICARE to consider payment. The waiver request must be obtained from the Uniformed Services Headquarters POC's/Service Project Officers. The contact list of these POC's can be found in the TRICARE Operations Manual, Chapter 17, Addendum A.

 

 

myTRICARE Mobile Site: Get your most needed benefits information on the go - Provider Directory, Eligibility, Authorizations & Claim Status! Just go to myTRICARE.com from your mobile device and click the Sign In button.

 

DoD Self-Service Logon (DS Logon):  DS Logon is now available by clicking the Secure Sign In button! Learn more...

 

 


Pharmacy (TRRx) claims

Express Scripts, Inc (ESI) processes all TRICARE Retail Pharmacy (TRRx) claims. Please visit the ESI Web site or call 1-877-363-1303.

 

 Military Reserves

Learn about TRICARE Reserve Select (TRS) or TRICARE Retired Reserve (TRR).

 Find more information about the Military Reserves.

 

Our Prime Partner

Click here to go to our Prime Contracting Partner's Web site to find other helpful tools.

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