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Quality Awards and Certifications


 

The e-Healthcare Leadership Awards program recognizes the very best Web sites of healthcare organizations. "These awards highlight the Internet's role in achieving an organization's business objectives and recognize the hard work that has gone into creating outstanding health Web sites."  myTRICARE.com has participated and won eHealthcare Leadership awards every year since 2002. 2009_EHealthcareAward  

 

  The World Wide Web Health Awards is a program that recognizes the best Web-based health-related content for consumers and professionals. The program's goal is to provide a "seal of quality" for electronic health information. myTRICARE has received recognition from the Web Health Awards since 2005.  2009_WebHealthAward

 

The World Wide Web Mature Media Awards is an awards program to recognize the best advertising, marketing, and educational materials produced for adults age 50 and over. The awards program is open to all those involved in the production of materials for older adults. myTRICARE was recognized by the Mature Media Awards in 2002 and 2003.  

 

PGBA's Call Center for Health Net Federal Services has been recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience".

 

Disclaimer: For J.D. Power and Associates 2008 Call Center Certification ProgramSM information, visit www.jdpower.com.

  

 

PGBA's TRICARE North Region is certified to ISO 9001:2008 Quality Management System Standards. ISO  (International Organization for Standardization) is the world's largest developer of standards designed to ensure that desirable characteristics of a service such as quality, reliability and efficiency are present at an economical cost.  PGBA TRICARE North Region services are provided under quality management system controls audited by TÜV SÜD America an ANAB (ANSI-ASQ National Accreditation Board) accredited certification body. PGBA has been certified since 2004.

 

 

 

 

 


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