GOVERNMENT AGENTS

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South Contact Us


If you need help with any problems using your computer on this Web site, contact technical help. For a quick response to questions about claims and benefits, please use the AskUs feature in myTRICARE Secure to send a private, secure e-mail to a customer service representative.

Please note: you must be a registered member of myTRICARE.com. If you live in the West Region, please go to
 www.triwest.com. For TRICARE for Life, go to www.tricare4u.com.

For claims:
TRICARE South Region

Claims Department
P.O. Box 7031
Camden, SC 29020-7031
1-800-403-3950
Hours of operation are Monday - Friday

8:00 a.m to 6:00 p.m.

 

For TRICARE Retail Pharmacy (TRRx):

Express Scripts

Attn: TRICARE Claims

P.O. Box 66518

St. Louis, MO  63166-6518

1-866-DOD-TRRX (1-866-363-8779)

Express Scripts, Inc (ESI) 

 

For correspondence:
TRICARE South Region

Customer Service Department
P.O. Box 7032
Camden, SC 29020-7032

 

For Behaviorial Health

P.O. Box 7034

Camden, SC 29020-7034

 

For EDI:

1-800-325-5920, then select option # 2.

 

For Web (registration/passwords etc):

1-866-698-7422

 

For faxgate numbers:

Routine Correspondence fax  

1-803-462-3993

 

Other Health Insurance fax  

1-803-462-3981

 

Behavioral Health fax  

1-803-462-3990

 

Certificate of Medical Necessity fax  

1-803-462-3982

 

Provider Data Management fax  

1-803-462-3986

 

Institutional EDI fax    

1-803-462-3988

 

Professional EDI fax  

1-803-462-3989

 

Third Party Liability fax 

1-803-462-3987

 

Active Duty/Supplemental Health fax  

1-803-462-3991


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