GOVERNMENT AGENTS

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For claims:
PGBA, LLC

PO Box 870140

Surfside Beach, SC  29587-9740
1-877-TRICARE (1-877-874-2273)

Hours of operation are Monday- Friday

7:00 a.m. to 7:00 p.m. EST

For faxgate numbers:

Authorization/Referrals Fax   

888-299-4181

Authorization Appeals Fax

888-881-3622

For TRICARE Retail Pharmacy (TRRx):

1-866-DOD-TRRX (1-866-363-8779)

Express Scripts, Inc (ESI) 

Clinical QM (Grievances) Fax 

888-317-6155

Routine Correspondence Fax  

888-432-7077

For EDI & XPressClaim:

1-877-EDI-CLAIM (1-877-334-2524)

 

For Web (registration/passwords etc):

1-877-698-7422

 

PM Network Contracts Fax

888-244-4025

PGBA PM Non-Network Contracts Fax 

888-250-4355

For correspondence:
PGBA, LLC
PO Box 870141

Surfside Beach, SC  29587-9741

 

 

 

Please note: If you want to fax information for multiple patients, please use a

bar code sheet between each patient's correspondence. Please do not use photocopies

of the bar code sheet.

 

To download and print the bar code sheet, you will need the Adobe Acrobat Reader.

  • If you need help with any problems using your computer on this Web site, contact technical help.
  • For a quick response to questions about claims and benefits, please use the AskUs feature in myTRICARE Secure to send a private, secure e-mail to a customer service representative. Please note: you must be a registered member of myTRICARE.com.
  • If you live in the West Region, please go to www.triwest.com. For TRICARE for Life, go to www.tricare4u.com.

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