GOVERNMENT AGENTS

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General Provider FAQs

	What is Balance Billing?
	What is meant by the term "accepting assignment" on a claim?
	How do I file a claim for a patient who has moved to or from another region?
	How can we determine whether a patient's Other Health Insurance is primary to TRICARE or not?
	Our patient's primary insurance paid more than TRICARE allows. Is the patient responsible for the remaining balance?
	A claim we submitted rejected for Third Party Liability. There was no third party. Can this claim be reprocessed?
	Our claim was returned for an Explanation of Benefits from the patient's other health information. But the patient says he has no other health insurance. How can we get this claim processed?
	How can I determine the patient's responsibility on a claim?
	How do I file a TRICARE claim with XPressClaim?
	What's the difference between TRICARE-certified and TRICARE-contracted?
	How do I read my TRICARE Summary Payment Voucher (TRICARE remit)?